At Jersey Cove Shop, we want you to feel confident shopping our boutique styles. Please review our return and refund policy before placing your order.
Returns may be requested within 14 days of delivery.
To be eligible for a return, items must be:
Items that do not meet these conditions may not be accepted for return.
The following items are final sale and cannot be returned or exchanged:
Once your return is received and inspected, we will notify you by email.
Approved refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund after it has been issued.
Original shipping charges are non-refundable.
In some cases, eligible returns may be issued as store credit instead of a refund. Store credit may be used toward a future purchase from Jersey Cove Shop.
Because inventory changes quickly, especially with boutique and live shopping items, we cannot guarantee direct exchanges.
If you need a different size, color, or style, please contact us first. If the item is available, we will do our best to help.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
We recommend using a trackable shipping method. Jersey Cove Shop is not responsible for return packages that are lost, delayed, or damaged in transit.
Please inspect your order when it arrives.
If you receive a damaged, defective, or incorrect item, contact us within 3 days of delivery at:
Whether you’re browsing or buying, connect with us for personalized shopping support.
From outfit picks to order updates, our team is ready to help — just send us a message.
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